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關於旅監局 About TIA
旅監局是根據《旅遊業條例》（第634 Established in January 2020, TIA is a statutory regulatory body
章）（《條例》）於2020年1月成立的旅 of the travel industry established under the Travel Industry
遊業法定監管機構，主要負責有關旅行代 Ordinance (Cap.634) (the Ordinance). It is primarily responsible
理商、導遊和領隊的發牌和規管事宜，致 for the licensing and regulation of travel agents, tourist guides
力遏止和打擊業內不良行為。 and tour escorts; and is devoted to deterring and combatting
malpractices of the travel industry.
自旅遊業新規管制度於2022年9月1日全 Since the full implementation of the new regulatory regime of
面實施，旅監局分別從旅行代理商註冊處 the travel industry on 1 September 2022, TIA took over the
和香港旅遊業議會（旅議會）接管發牌和 licensing and trade regulatory functions from the Travel Agents
規管業界的職能。在新規管制度下，旅行 Registry and the Travel Industry Council of Hong Kong (TIC)
代理商、導遊和領隊均須遵守《條例》及 respectively. Under the new regulatory regime, travel agents,
其附屬法例、《持牌人指令》，以及旅監 tourist guides and tour escorts are required to comply with
局頒布的行為守則和指引。 the Ordinance and its subsidiary legislation, the Directives for
Licensees, codes of conduct as well as guidelines issued by
TIA.
在履行其規管職責的同時，旅監局亦致力 Apart from discharging its regulatory functions, TIA is also
提升旅遊業從業員的誠信、能力和專業水 committed to enhancing the integrity, competence and
平，透過與不同的培訓機構合作，為業界 professionalism of the travel industry practitioners and
提供各類型的講座及培訓課程，促進行業 collaborates with different training institutions to provide various
的健康長遠發展。旅監局亦透過入境旅行 types of seminars and training programmes in order to promote
團註冊商店行政計劃（行政計劃）規管入 the healthy and long-term development of the industry. In
境旅行團在安排下光顧的商店，以及負責 addition, TIA regulates shops that inbound tour groups are
管理旅遊業賠償基金（賠償基金），為已 arranged to patronise through an Administrative Scheme for
購買外遊服務組合的合資格外遊旅客提供 Registered Shops for Inbound Tour Groups (Administrative
保障。 Scheme). It is also responsible for managing the Travel Industry
Compensation Fund (TICF) which provides protection for
eligible outbound travellers purchasing outbound packages.
14 旅遊業監管局 年報 2023-24
