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Travel Industry Authority
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  • About Us
    • Vision and Mission
    • Chairman's Message
    • Executive Director's Message
    • Our Role
      • Establishment of TIA
      • Function of TIA
    • Corporate Governance
      • Membership of TIA
      • Committees
      • Organisational Structure
      • Performance Pledge
  • Licensing
    • Overview
    • Transitional and Bridging Arrangements
      • Licensed Travel Agents
      • Tour Escort Pass and Tourist Guide Pass Holders
      • Outstanding Issues
    • Travel Agents
      • Licensing and Renewal Criteria
      • Licence Conditions and Prescribed Requirements
      • Application for Licence and Business Permit
      • Application for Renewal of Licence and Business Permit
    • Tour Escorts
      • Licence Conditions
      • Application for Licence
      • Application for Renewal of Licence
    • Tour Guides
      • Licensing and Renewal Criteria
      • Licence Conditions
      • Application for Licence
      • Application for Renewal of Licence
    • How to Apply
      • Application Procedures
      • Required Documents
      • Online Booking
    • Relevant Forms
    • Register
  • Compliance
    • Overview
    • Licensed Travel Agents
    • Licensed Tour Escorts
    • Licensed Tourist Guides
    • Registration of Mainland Inbound Tour Groups
      • Relevant Requirements
      • Reference Guidelines and Relevant Forms
    • Administrative Scheme for Registered Shops
      • Relevant Requirements
      • Reference Guidelines and Relevant Forms
      • List of Registered Shops
      • Demerit Records of Registered Shops
      • Suspension or Revocation of Registered Shops
    • Disciplinary Proceedings
  • Industry Development
    • Overview
    • Funding for Industry Development
  • Tourists
    • Complaints
      • Lodging a complaint
      • Complaints Handling Process
      • Conciliation
    • Information for Outbound Travellers
    • Information for Inbound Travellers
  • Travel Industry Compensation Fund
    • Overview
    • Levy
    • Protection and the Relevant Legal Provisions
    • Application for Ex Gratia Payment
    • Financial Position
  • Information Centre
    • Press Releases
    • Speeches / Articles
    • Consultation
    • Publications & Publicity Materials
    • Videos
    • Market & Industry Statistics
    • Registers of Licensees
    • Licence Statistics
    • Complaint Statistics
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      • Current Job Openings
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