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2023至24年度的主要工作 MAJOR TASKS AND HIGHLIGHTS IN 2023-24

從內至外推動旅遊業可持續發展─完善內部及行政工作規劃

Driving sustainable development of the travel
industry from the inside out – improving internal and

administrative work plan

在履行監管業界職能的同時，旅監局亦一 While fulfilling its regulatory functions, TIA has been reviewing
直檢視並完善內部工作流程與守則、作業 and improving the internal workflows, guidelines, operational
系統及人事政策等，務求與時並進，提升 systems, and personnel policies, with the aim to keep pace
營運效能，推動可持續發展的企業文化與 with the times and enhance operational efficiency as well as to
營運模式，為旅遊業作出貢獻。 promote a sustainable corporate culture and business model
contributing to the travel industry’s development.

資訊科技策略研究及工作系統 Information Technology Strategic
提升 Research and system enhancement

旅監局自成立以來積極推動無紙化與電子 TIA has been actively promoting automation and paperless
化工作，本年度更展開綜合資訊科技策略 workflow since its establishment. In this reporting year, TIA
的研究，透過了解員工及業務需要，利用 has conducted research on integrated information technology
資訊科技提升服務效率，有關研究將讓旅 strategies for the analysis of its employee and business needs
監局配合智慧旅遊及推動旅遊業可持續發 in order to enhance service efficiency with the utilisation of
展的願景跨進一大步。 information technology. This marks an important milestone of
TIA towards realising its vision of supporting smart tourism and
promoting sustainable development of the travel industry.

用於記錄旅監局及賠償基金財務紀錄的財 The Financial Management System filing the financial records
務系統已於本年度正式推出，所有與財務 of TIA and TICF was officially launched during the year to
相關的工作流程、報告及分析均透過系統 incorporate all financial-related workflows, reports and analysis
進行，以簡化工作流程並做好數據存取。 through the system, in order to facilitate the streamlining
電子印花徵費系統的安全風險評估及審 of workflows and an efficient access of data. The security
計、更換防火牆，以及延伸安全性更新的 risk assessment and evaluation, firewall replacement, and
工作已先後於年內完成，以確保系統運作 extension of security updates of the e-levy system have also
正常，讓業界輕鬆處理相關徵費工作，為 been completed during the year to ensure smooth system
業界及外遊旅客提供不間斷的服務。 operations, allowing the trade to manage their levy with ease
while providing seamless services to the trade and outbound
travellers.

收入與支出 Income and expenditures

旅監局收入包括基金投資的公平值變動收 TIA’s income includes changes in the fair value of fund
入、旅監局徵費收入、銀行利息收入、 investments, as well as revenue generated from the Authority
內地入境旅行團登記費收入及牌照相關收 levies, bank interest, registration fees for Mainland inbound tour
入。 group and licence-related fees.

TRAVEL INDUSTRY AUTHORITY ANNUAL REPORT 2023-24 83